Posted on: 16 March 2020
It’s become clear that we are facing an unprecedented challenge. Like you, we are deeply concerned and want to do what we can to help keep our customers and our families safe and healthy.
On behalf of Romida, I wanted to let you know how we are responding to the situation. I deeply appreciate your loyalty, and I take our responsibility to our customers, our staff, and our suppliers very seriously.
We have been listening to the appropriate sources for accurate and up-to-date information, and our preparedness plan reflects those inputs. As things evolve, we are actively monitoring the situation and assessing risks, and are ready to implement immediate changes to ensure a high level of safety. We will continue to communicate with you in a timely and transparent way so you can continue to shop with us with confidence.
What We’re Doing:
• We are introducing rigorous additional cleaning procedures. Our staff have been instructed to maintain regular handwashing.
• We are taking sensible steps to help protect our staff. This means fewer meetings, limiting travel, and making it easier for our staff to take the time they need to care for themselves and their families in the event they are directly affected by COVID-19.
• We are monitoring new developments so that we can quickly adapt and continue to provide the products and services you need in-store and online.
We recognise this is a challenging time for all and we remain deeply committed to the safety of our customers and staff.
Our customers are the heart what we do and we look forward to welcoming and serving you wherever and however you choose to shop with us.
Regards
Andy Woodard
Managing Director
Romida Cricket Ltd
